Tram 28 is Lisbon’s most famous street ride for a reason. With this pass, you get unlimited public transport for 24 hours plus time on Tram 28, and then you build in the city’s funiculars and Santa Justa’s viewpoint. I like that it’s designed for a tight 1-day plan, not a slow museum crawl.

Two things I really like: the mix of iconic sights and real mobility, and the included audio guide that adds context you won’t get just from wandering. One drawback to know up front: Tram 28 can mean big crowds and long waits, and nothing in the package turns the line into a VIP lane.

Key takeaways before you go

● Tram 28 + a full 24-hour pass keeps you moving even if crowds slow you down.

● Funiculars and Santa Justa are built in, so you’re not scrambling for tickets later.

● The audio guide adds local context, but you’ll want to use it at the right moments.

● Ticket pickup can be confusing, so plan time and keep your eyes on the instructions.

● Tram 28 queues are real, so start early and be ready to pivot.

What This Pass Really Does for Your Lisbon Day

This isn’t just a ticket to one ride. It’s a one-day mobility package that’s meant to help you cover Lisbon’s hills, viewpoints, and historic neighborhoods without constantly buying separate tickets.

At a glance, you’re getting Tram 28 access on your schedule plus a 24-hour Lisbon public transport pass. Then you add Santa Justa Lift (with a ticket included) and funicular rides like Gloria and Bica (also included), which is a smart way to see the city’s elevations without hiking every steep block.

And since the duration is listed as about 1 day, it fits travelers who want to see Lisbon efficiently. It’s also offered in English.

Tram 28: Iconic Streets, Real-World Crowds, and a Smarter Strategy

Tram 28 is the headline. It’s historic, iconic, and it runs through tight streets where the city feels like it’s still on old film. With this pass, you can ride Tram 28 without time limits during your day, and you also get an audio guide designed to give you local history and context.

Here’s the practical catch: Tram 28 is famous for being popular. So even if your pass grants access, you might still spend time queuing at the boarding stop—sometimes well over an hour depending on the day and the timing.

So use this like a veteran. I recommend you:

• Go early if you can, before the line fully forms.
• Once you have your card, don’t only stare at the biggest-looking photo line. A helpful tip that makes a difference: head to the first stop of the 28 line about 200 meters from the start area. That can cut the wait compared with queueing at the most obvious bottleneck.
• If you don’t board quickly, pivot. Your 24-hour pass lets you hop onto other routes and still make progress toward neighborhoods like Alfama and the viewpoints.

Also, keep your stuff secured. One review flagged that getting into the Tram 28 area can feel a bit dodgy, and you’re dealing with crush-level crowds. Lisbon is generally safe, but Tram 28 attracts pickpocket-friendly chaos—so treat it like a busy station.

Santa Justa Lift: One Ticket, One Strong Viewpoint Payoff

Santa Justa is one of those Lisbon landmarks that turns a climb into something you can actually enjoy. The lift connects city levels and delivers you to a viewpoint with a classic “wait, Lisbon is tall” perspective.

In the plan, you get a Santa Justa lift visit slot of about 2 hours, and the lift ticket is included. That’s enough time to get up, take photos, and then either continue on with your transit pass or wander nearby without feeling rushed.

What makes this stop worth it is the payoff-to-effort ratio. You’re not just riding transport; you’re getting your bearings. If you’re doing Lisbon in one day, this kind of viewpoint helps everything make more sense afterward—why streets twist the way they do, and where the hills rise behind the river.

Funiculars of Glória and Bica (Plus Lavra): How to Add Hills Without Stress

Funiculars are Lisbon’s shortcut for vertical movement. With this pass, you get funicular access, including tickets for Bica, Glória, and Lavra. The schedule specifically uses Glória and Bica with dedicated time blocks, but the package includes tickets for all three.

Funicular of Glória

You get about 1 hour for Glória, and the ride is included. This is the kind of stop that works well mid-day when you need a breather from tram lines but still want that hill-view payoff.

Funicular of Bica

Bica also gets about 1 hour and unlimited ride time within your day. It’s one of the most recognizable funicular experiences because the ride connects neighborhoods with that steep, old-Lisbon feel.

Lavra

Even though the plan highlights Glória and Bica, having Lavra tickets in the package is a nice safety valve. If crowds spike at one funicular, you can swap and still keep your day moving.

One key point: these funicular rides are included, but you’ll still want to time them so you’re not stacking “waiting lines” on top of “waiting for trams.” Your 24-hour pass is what gives you flexibility to spread these rides out.

Using the 24-Hour Transit Pass Like a Local (Not Like a Schedule Robot)

The pass is the real engine of the day. It’s unlimited access for 24 hours on Lisbon public transport, and it’s what turns a fixed itinerary into something you can actually manage.

Here’s how to use it well:

• Treat Tram 28 as a priority, not a single point of failure. If you wait and wait and still don’t board, you can still ride other routes and reach the neighborhoods you care about.
• Plan your day around elevation. When the city feels steep, jump to funiculars and lifts. Then use trams and buses to travel across districts.
• Keep snacks and water ready on tough queue days. The package does not include food and drink, so you don’t want your “1-day plan” to turn into a hunger spiral during long waits.

One detail I appreciated about this setup is that it gives you options when parts of Lisbon get crowded or closures happen. Even if you can’t predict everything, a 24-hour pass helps you react instead of giving up.

The Audio Guide: Useful Context, Best When You Time It Right

The package includes an audio guide for Tram 28 with local history and context. That’s a real advantage over just looking out the window and hoping the streets magically explain themselves.

But don’t expect the audio to automatically match every moment. One practical caution from real-world use: the audio can be delivered via your phone (for example, sent in a message), which means it may be easier to listen while walking between stops rather than while you’re jostling on a moving tram.

Also, headphones are not included. So if you want to listen comfortably, bring your own wired or wireless headphones. If you forget, you’ll either listen without good volume or skip it entirely.

If you like to understand what you’re seeing—names, changes over time, why certain streets matter—this audio component is the difference between a “fun ride” and a “I get Lisbon now” day.

Value for $22.89: When It Makes Sense (and When It Doesn’t)

At $22.89 per person, this package can be a strong deal—if you use it the way it’s intended. Your best value comes from stacking multiple included rides in the same day.

The logic is simple:

• You’re paying for a bundle: Tram 28 access + a 24-hour public transport pass + lift/funicular tickets.
• If you only manage one short experience and then stop, you may feel like you paid too much for the name Tram 28 brings.

One review comparison point that’s useful: the tram fare for a single ride is listed as €3.10, and some people felt that if you bought a day transit ticket plus elevator access separately, you could end up paying less. That doesn’t automatically mean this package is overpriced. It means the value depends on whether you fully use what’s included.

So ask yourself:

• Will you ride more than one public transport route in 24 hours?
• Will you actually do Santa Justa and at least one funicular?
• Are you okay dealing with Tram 28 crowds to get the classic ride?

If your answer is yes, this pass can save you time and decision fatigue. If your answer is no, you might do better picking only what you truly want.

Ticket Pickup Reality: The Part That Can Waste Your Morning

This is the area where the experience can swing from smooth to annoying. Some people found ordering ahead didn’t eliminate having to physically meet someone or go to a redemption spot to receive the paper card.

That matters because Tram 28 is time-sensitive. If you show up late to the pickup point, you might feel like you’re burning your limited sightseeing window. And on a crowded day, that can be the difference between getting on a tram or spending another hour in line.

My advice is straightforward:

• Give yourself buffer time before Tram 28 boarding.
• Read the instructions carefully and plan your route to the pickup area using public transport.
• If you were hoping to scan a barcode directly from your phone, don’t assume it’ll work that way. Some users reported they still needed a physical card.

None of this ruins the day. It just means you should treat the ticket process as part of the experience, not something you’ll breeze through.

Who This Is Best For (And Who Might Be Happier Doing Less)

This works best for:

• First-timers who want a fast, well-rounded Lisbon highlights day
• Travelers who like transit and don’t mind changing modes (tram, lift, funicular)
• Anyone who plans to use the 24-hour pass beyond just Tram 28
• People who can start early and are okay with queue realities

You might skip it (or reconsider) if:

• Tram 28 is the only thing you care about and you don’t want to deal with long waits
• You prefer to plan everything yourself and buy tickets on the spot
• You’re very sensitive to ticket logistics and redemption steps

Should You Book the Lisbon 24 Hours Pass with Tram 28?

I’d book this if you’re doing Lisbon in a hurry and you want the structure: Tram 28 access, Santa Justa, and funicular rides, all paired with a 24-hour transit pass that lets you adapt.

I wouldn’t book it if you’re expecting Tram 28 to be effortless. The crowds are real. The win here is flexibility and included rides, not a guaranteed easy boarding line.

If you do book, go in with one mindset: start early, protect your time, and use the transit pass to keep the day from stalling. That’s how you get your money’s worth.

FAQ

What’s included in the Lisbon 24 Hours Pass with Tram 28 Riding Ticket?

It includes a Tram 28 ticket with an audio guide, a 24-hour public transport pass for Lisbon, Santa Justa lift access, and funicular tickets for Bica, Glória, and Lavra. Headphones, food and drink, museum/monument entry tickets, and a live guide are not included.

How long does the experience take?

The duration is listed as about 1 day.

Is this ticket only for Tram 28?

No. You also get a 24-hour pass for Lisbon’s public transport network, plus included tickets for Santa Justa lift and funicular rides (Bica, Glória, and Lavra).

Do I need headphones for the audio guide?

Headphones are not included. If you want to listen to the audio guide, bring your own.

Is there a live guide?

No. The experience includes an audio guide, not a live guide.

What’s the cancellation policy?

This experience is non-refundable and cannot be changed for any reason. If you cancel or request an amendment, you don’t get a refund.

What if it’s canceled due to weather?

This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund. Service animals are allowed, and most travelers can participate.

You Might Also Enjoy

Lisbon: Pastel de Nata Baking ClassSintra: Pena Palace and Park Entrance TicketÓbidos: Medieval Tales & Secrets SpotsTuktuk adventure through Lisbon